Privacy Policy

How to Opt-Out

You can cancel SMS notifications at any time by texting “STOP” to our shortcode. Once you text “STOP,” you will receive a confirmation message, and you will no longer receive SMS communications from us.

If you ever decide to rejoin our SMS list, simply sign up again in the same way as you did initially.

Getting Help

If you have any issues or need assistance with our messaging service, reply to any message with the keyword “HELP”. Alternatively, you can contact us directly at (740) 679-6644 for support.

Carrier Disclaimer

Please note that mobile carriers are not responsible for any delays or undelivered messages. We cannot guarantee message delivery due to carrier-related issues.

Message & Data Rates

Standard message and data rates may apply based on your wireless provider and text plan. The frequency of messages may vary, depending on the updates or promotions we send out. For questions about your mobile plan, please contact your wireless provider.

Message & Data Rates

Standard message and data rates may apply based on your wireless provider and text plan. The frequency of messages may vary, depending on the updates or promotions we send out. For questions about your mobile plan, please contact your wireless provider.

Privacy Policy

For more information on how we collect, use, and protect your personal information, please review our Terms & Conditions.

By opting in to our SMS program, you acknowledge and agree to these terms and conditions. Thank you for being a valued part of the
ATW Ohio LLC community!

Privacy Policy

Effective Date: February 01, 2025

Introduction

ATW Ohio LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website www.alltails.com (the "Site").

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out forms on our website

  • Book services or make payments

  • Contact us via email, phone, or SMS

  • Subscribe to our newsletters or updates

The types of information collected may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely)

  • Pet information relevant to the services provided

Additionally, we may automatically collect data about your visit through cookies and analytics tools to enhance website performance and user experience.

How We Use Your Information

We use the information collected to:

  • Provide and manage services such as pet boarding, grooming, daycare, and training.

  • Respond to your inquiries and fulfill your requests.

  • Process payments and send related communications.

  • Send service-related messages, including confirmations and updates.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations.

Mobile Information and SMS Communication

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing of information to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services that facilitate our communications.

How We Disclose Your Information

We do not sell, share, or disclose your personal information to external parties for marketing purposes. Access to your information is limited to:

  • Service providers assisting in operations (e.g., customer service, scheduling, hosting providers).

  • Legal and regulatory authorities, when required by law.

  • Internal use for recordkeeping and service improvement.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Cookies and Analytics

We may use cookies and similar tracking technologies to enhance user experience and analyze website performance. You have the option to adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

Your Choices

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly. Additionally, you can request to review, update, or delete your personal information by reaching out to us using the contact information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ATW Ohio LLC

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the new effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.